Our most commonly asked questions from our customers here at Curvy Swimwear

 

FEATURES OF SWIMSUITS

Do tankini swimsuits come with a pant?

No they do not. A tankini swimsuit is the top part of the swimwear. You will need a separate swim pant bottom.

Does the swimdress come with a built in pant?

Yes, all of our swim dress bathers all come with a built in swim pant.

 

SWIMSUIT CARE INSTRUCTIONS

How do I care for my new swimsuit?

Follow our care instructions here. Please note, only wear chlorine resistant swimsuits in chlorinated pools. It is recommended not to wear a normal swimsuit in chlorine as it does affect the material.

I received my swimsuit but there is sticky residue from where the sanitary label. How do I get this off?

This is normal and can be removed by running a hot tap and rubbing it under the water, the sticky residue will form hard balls and slowly start falling off.

 

SWIMSUIT SIZING

I want to buy a Chlorine Resistant swimsuit, do I buy my normal size?

You should go up one size as the fabric is much firmer.

What size swimsuit should I order?

We are true to size except for the chlorine resistant swimsuits which you will need to go up a size. You should choose your normal dress size. If you are in-between sizes, it is best to choose the larger size. Remember we are more than happy to exchange if it is not the correct fit.

 

POSTAGE AND SHIPPING

How much is postage?

Free Express Shipping for orders in Australia over $89 or $15 for anything underneath that amount. Please see our postage details page for further information.

How do you deliver my swimsuit to me?

This all depends on where you want your delivery sent to. For Australian deliveries, we send using Australia Post Express Post and they suggest it will be 1 - 2 days in metro areas and longer to country regions to deliver. We cannot guarantee the timelines of the delivery once it leaves our warehouse as it is out of our control. For New Zealand, we also use Australia Post Express Post. For any other overseas orders, we use a range of delivery services and can advise at the time.

Do you ship overseas?

Yes we do.

 

REFUNDS AND EXCHANGES

Do you offer exchanges and refunds?

Yes we can offer exchanges and refunds for full priced items. Read more details on our page.

 

PAYMENTS AT SHOPPING CART

Do you have Afterpay?

We sure do. You can select Afterpay at the checkout.

Do you have a physical shop?

Yes we do, 55 Johnston Street Southport (Gold Coast) 4215. Please call us to make a booking to come in so we can offer a professional swimwear fitting. This is also where you will come to grab your 'Click and Collect' order from us.