Afterpay is available for approved purchases from our website.
Refunds are available for all full priced items. Items must be returned within 14 days of receipt for a refund and any received thereafter may be denied.
Items must be returned in their original condition including tags and sanitary labels. Once Curvy by Caprisoca Swimwear has received your returned package, all returned items will be inspected before a refund is issued. Curvy by Capriosca Swimwear reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by Curvy by Capriosca Swimwear will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items.
Please allow 5 business days for a refund to be processed from the date that the returned item is received by Curvy by Capriosca Swimwear. You will be informed via the email address that is listed on your Curvy by Capriosca Swimwear account once this transaction has been processed. Refunds will be issued to the credit card/PayPal/Afterpay account that the payment had originally come from.
If you need a new copy of our returns sheet to include with your return including the address to send it to, you can download it here
Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store. You can then send the unwanted item/s back to us for a refund as per the Returns Policy above.
Under the Australian Consumer Law, we are not required to provide a refund or replacement if you change your mind.
You can choose a refund or exchange if an item has a major problem. This is when the item:
All of our swimsuits are true to size. This means you should follow your normal sizing. The best guide is your underwear, what you would wear in a bra is the size you would order from us. For example in you were a 18E bra you are a 18 in our swimsuits.
If you are between sizes say a 18E bra and a 20 underpants, we recommend going up to the larger of the two sizes, so a size 20 in this case.
Any issues, Curvy Swimwear is happy to help you find the right swimsuit for you!