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Curvy Swimwear Returns Policy

AFTERPAY INSTALMENTS

Afterpay is available for approved purchases from our website.

REFUNDS POLICY

Refunds are available for all full priced items. Items must be returned within 30 days of receipt for a refund and any received thereafter may be denied. 

Items must be returned in their original condition including tags and sanitary labels.  Once Curvy by Caprisoca Swimwear has received your returned package, all returned items will be inspected before a refund is issued. Curvy by Capriosca Swimwear reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.

The cost of return shipping is at the customer’s expense and is non-refundable.  We recommend returning items through traceable mail, as any returned items that are not received by Curvy by Capriosca Swimwear will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items.

Please allow 5 business days for a refund to be processed from the date that the returned item is received by Curvy by Capriosca Swimwear. You will be informed via the email address that is listed on your Curvy by Capriosca Swimwear account once this transaction has been processed.  Refunds will be issued to the credit card/PayPal/Afterpay account that the payment had originally come from. 

If you need a new copy of our returns sheet to include with your return including the address to send it to, you can download it here

EXCHANGE POLICY

Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store. You can then send the unwanted item/s back to us for a refund as per the Returns Policy above.

SALE ITEMS

All sale items are final; there is no refund on sale items.  If you wish to exchange a sale item you will need to return your item with a comment below as to what you would like to exchange to and also include a pre-paid return bag for us to send back your new item.  If the exchange item is of a higher value you will need to pay the difference via credit card over the phone 1800 287 897.