We offer refunds for all items within 30 days. The item must be in its original condition with tags and sanitary labels attached. Please read the instructions that come with your order - you are required to pay the postage costs to send your item back.
If you want to swap sizes or choose a new style, simply place another order on our website! We don't offer exchanges, as our stock goes fast, and we can't guarantee that we will still have the item you want to exchange for by the time we receive your parcel.
Please note: Afterpay orders are entitled to refunds, however a 6% processing fee will be automatically deducted from the amount to be refunded.
We're an Australian business based on the Gold Coast. We will post your order the same day if you order before lunctime, or the next day if you order after lunch.
Australia and New Zealand Shipping
We offer free express shipping for all orders over $100 in Australia and New Zealand! Under $100, you can choose your shipping option at checkout. Express shipping costs $15 and standard costs $8 within Australia.
You can look up a more accurate delivery time frame estimate for Australia and NZ on the Australia Post website.
We ship worldwide through DHL Express for $20.You can get a shipping time estimate on the DHL Express website - shipping from 1 Strathaird Rd, Bundall QLD 4217, Australia.
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The costume is so nice and fits very well....very nice quality and so comfortable. My only criticism would be every time I put it on the clips to the straps pop off and if there is no one at home to do them back up I can’t wear it. Maybe a ring system or something similar might work better. Other than that a beautiful swimming costume.
When I received my bathers, I loved the feel and pattern. I tried them in and they were just a little small. No problem, sent them back and re ordered the next size. Received them very quickly but when I tried them on, they didn’t feel any different from the previous size. Even so, I sent them back and bought a different style and pattern and they fit beautifully. Will definitely re order more when I need more.
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All of our swimsuits are true to size. This means you should follow your normal sizing.
The best guide is your underwear - so what you would wear in a bra and undies is the size you order from us in tops and bottoms. For example, in you wear an 18E bra, you should order a size 18 swimsuit top from us.
If you are looking for a one piece and are in between sizes, say an 18E bra and a 20 in underpants, we recommend choosing the larger of the two sizes - so a size 20 in this case.
If you have any issues with your new swimsuit, we do 30 day refunds for full priced items and exchanges for all items - so you can swap to a size or style that is more suitable for you!